Current version ?
9.70.0—
Metrics trends
Only changed values from the last 60 days are plotted.
Udemy - Online Courses Changelog
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Rating
4.4 ★★★★★15,108 reviewsDownloads
10,000,000+Google Play rangeMonetization
——Last tracked
——What Users Say
Among the reviews analyzed, Udemy's course content and affordable pricing are frequently praised, with many users finding high-quality, practical courses that support career growth. However, a recurring theme was that the mobile app suffers from serious reliability issues, including video playback failures, unreliable offline functionality, and frequent login problems. Some sampled reviews reported that downloaded courses wouldn't play without an internet connection, and several users found customer support difficult to reach. Despite these frustrations, many positive reviews noted that the platform's flexibility, lifetime access, and frequent sales make it a valuable learning resource. The app is best suited for users learning primarily on a computer, while those relying on offline or mobile-heavy usage may experience significant challenges.
What users like
- Course content quality and variety
Many reviews praise the breadth of topics, practical skills, and knowledgeable instructors, with some noting courses helped with career or personal growth. - Affordable pricing and frequent sales
Users highlight low course prices during frequent sales, making learning accessible and cost-effective. - Flexibility and lifetime access
Positive mentions of self-paced learning, ability to pause/resume, and keeping courses for life without expiring. - Offline downloads (when working)
When functioning, the ability to download lectures for offline viewing is valued for commutes and areas with poor connectivity.
Common concerns
- Playback and video player issues
Frequent reports of videos failing to play, stuttering, crashing, or requiring restarts, even for downloaded content. - Offline functionality unreliable
Many users report that downloaded videos still require an internet connection or fail to play in airplane mode, undermining offline use. - Poor customer support
Complaints about lack of human support, unhelpful AI chatbots, and difficulty reaching a resolution, especially for refunds and account issues. - Login and account access problems
Recurring issues with logging in, forgotten passwords, verification codes not arriving, and being locked out of accounts.
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