Among the reviews analyzed, Vrbo offers a wide variety of vacation rentals that sampled reviewers find ideal for family and group trips, praising the ease of booking and the quality of accommodations. However, a recurring theme was disappointment with pricing transparency, as total costs often exceeded advertised nightly rates due to hidden fees. The app also faced frequent complaints about login loops, messaging failures, and difficulty accessing trip details, with some users reporting poor customer support and host cancellations. While the platform excels in listing diversity, the review sample suggests that users who value straightforward pricing and reliable in-app communication may encounter significant frustrations. The app may fit travelers who are flexible and prioritize unique spaces over seamless app performance.
What users like
Ease of booking and navigation Users found the app straightforward with simple booking and clear search.
Wide selection of properties Many praised diverse vacation rentals including unique homes not on other platforms.
Quality of accommodations and hosts Positive reviews noted clean rentals and responsive hosts, enhancing satisfaction.
Better than hotels for families/groups More space, kitchens, and amenities made it ideal for group trips.
Common concerns
Misleading pricing and hidden fees Advertised rates excluded taxes and fees, leading to unexpected total costs.
App glitches and login loops Frequent sign-outs, login failures, and errors blocked access to trip details.
Poor customer support Support was unhelpful or unavailable, with long wait times and no resolution.
Host cancellations and listing inaccuracies Last-minute cancellations and misrepresented properties caused stress and financial loss.
Based on 500 Google Play reviews · Updated Aug 30, 2026
Over the last 60 days, PixelTrack observed changes in estimated installs, rating, rating count and review count. The table compares the earliest recorded changed value with the latest observation.
Metric
Earlier value
Latest value
Change
Latest change
Estimated installs
27,761,010
28,153,130
+392,120
Oct 27, 2026
Rating
4.8
4.8
-0
Oct 27, 2026
Rating count
361,631
377,024
+15,393
Oct 27, 2026
Review count
21,319
21,718
+399
Oct 27, 2026
Vrbo: Vacation Rentals Changelog
15 changes
↑
Version 2026.42.1 Update
What’s new
We continue to update our app to help you find your next private vacation rental. This update includes bug fixes and performance improvements to enhance your experience. Have a great trip!
▣
Screenshots changed
Screenshots: 24 → 24 images
↑
Version 2026.41.0 Update
What’s new
We continue to update our app to help you find your next private vacation rental. This update includes bug fixes and performance improvements to enhance your experience. Have a great trip!
T
Long description changed
Long description updated
↑
Version 2026.40.1 Update
What’s new
We continue to update our app to help you find your next private vacation rental. This update includes bug fixes and performance improvements to enhance your experience. Have a great trip!
↑
Version 2026.39.0 Update
What’s new
We continue to update our app to help you find your next private vacation rental. This update includes bug fixes and performance improvements to enhance your experience. Have a great trip!
↑
Version 2026.40.0 Update
What’s new
We continue to update our app to help you find your next private vacation rental. This update includes bug fixes and performance improvements to enhance your experience. Have a great trip!
↑
Version 2026.39.0 Update
What’s new
We continue to update our app to help you find your next private vacation rental. This update includes bug fixes and performance improvements to enhance your experience. Have a great trip!
