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Coursera: Grow your career

org.coursera.android · Coursera, Inc.

View on Google Play ↗ Education

Current version

6.10.0—

Rating

4.3 ★★★★★5,643 reviews

Downloads

10,000,000+Google Play range

Monetization

——

Last tracked

——

What Users Say

Among the reviews analyzed, Coursera's course content from reputable universities and companies was consistently praised for its depth and structure, with many users highlighting the flexibility of self-paced learning and the value of certificates for career advancement. Financial aid options were also appreciated, making education more accessible. However, a strong recurring theme was frustration with billing practices, including unexpected charges and difficult cancellations, as well as unhelpful customer support. The mobile app received mixed feedback: convenient for on-the-go learning, but plagued by technical bugs, video playback issues, and inadequate sync with the web version. Some sampled reviews reported a decline in free content, limiting access for budget-conscious learners. Overall, Coursera appears well-suited for motivated learners seeking credible skills and certifications, but less ideal for those prioritizing fully free learning or flawless mobile functionality.

What users like

High-quality course content from reputable institutions
Many sampled reviews praised the depth, structure, and credibility of courses from top universities and companies, noting they are well-organized and valuable for career growth.
Flexibility and self-paced learning
Users consistently appreciated the ability to learn at their own pace and fit courses around work or personal schedules, which was seen as a major advantage of the platform.
Financial aid and free learning opportunities
Several reviewers highlighted the availability of financial aid and free audit options, making education accessible to those with limited budgets.
Effective mobile experience for on-the-go learning
Many users found the app convenient for learning during commutes or breaks, with features like offline downloads and audio-only mode being particularly valued.

Common concerns

Billing and subscription issues
Numerous reviews reported unexpected charges, difficulty canceling subscriptions, lack of refunds, and unauthorized renewals, with many calling the practices predatory or scammy.
Poor customer support
Many users complained about unresponsive or unhelpful support, often citing AI chatbots that failed to resolve issues and a general lack of human contact.
Mobile app technical bugs
Frequent complaints included video playback issues, app crashes, logging out unexpectedly, and features not working properly on mobile devices, hindering the learning experience.
Limited free content and increasing paywall
Many reviewers expressed disappointment at the reduction of free courses and the removal of the audit option, making it harder for budget-conscious learners to access content.

Based on 500 Google Play reviews · Updated Aug 29, 2026